Terms of use

Last updated: 31 October 2026

These terms apply when you use Asteraki, a service of Tavlikos Automations & Websites in Thessaloniki, Greece. By creating an account you accept them.

The service

Asteraki reads your business’s Google reviews and drafts replies with AI for you to approve. Depending on your plan, it also sends review requests to your customers and emails you a monthly report.

Your account

Add only a business you own or are allowed to manage. Don’t share your sign-in: what’s done from your account is your responsibility.

Trial and payment

The first 14 days are free and need no card. After that, the plan you choose is billed in advance, monthly or yearly, through Stripe. Prices are on the home page and exclude VAT, which is added to the bill.

Cancelling

You can cancel anytime from your account. Your plan runs until the end of the period you’ve paid for, and the time left isn’t refunded.

Your replies

AI drafts can be wrong. Read each reply before you approve it: you’re responsible for the replies published for your business. A reply to a 1–3★ review, or for a healthcare practice, is never published without your approval.

Review requests

Ask only real customers who’ve agreed to hear from you. Ask every customer the same way, and never offer anything in return for a review: Google’s rules forbid both. Don’t use Asteraki for fake reviews, spam or anything illegal.

Availability

We work to keep Asteraki running, but can’t promise it never stops. It also depends on Google, which can change its services at any time.

Liability

As far as the law allows, our liability is limited to what you paid us in the 12 months before the claim.

Law

Greek law applies, and the courts of Thessaloniki decide any dispute.

Changes

We’ll email you at least 30 days before a change that affects you.