Guides to Google reviews

Practical advice on replying to your reviews and getting more of them, with examples you can adapt to your own business.

Guides

• How to respond to a negative Google reviewWhat to write when someone leaves you one or two stars: five steps to a calm reply, what to avoid, and 10 example replies for different kinds of business.
• How to get more Google reviews (by the rules)How to ask every customer for a Google review with a link or QR code, what Google forbids (gifts, discounts, asking only happy customers) and messages to send.